Stop logging work after the fact. Start running it in the moment. Let AI agents take care of the routine so your people can focus on customers and growth.

For decades, ERP has been the place where work gets written down once it’s already done. That era is ending. With Joule AI assistants and a growing crew of specialised AI agents now built into SAP Cloud ERP, your system doesn’t just record what happened it makes decisions, takes action, and keeps the business moving while your team is asleep.

ISS Data is a recognised SAP Partner, and we bring this capability to Singapore’s mid-market today. We implement S/4HANA Cloud Public Edition with Joule AI, built on the SAP Business AI Platform and a clean-core foundation. The payoff: you scale across APJ with confidence, you’re ready for IRAS InvoiceNow well before the deadlines hit, and your customers — and their customers — feel the difference.

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Trusted by Companies Building the Autonomous Enterprise

Why the Next 18 Months Matter

Three big shifts are landing at the same time. Your ERP is either going to carry you through them or quietly become the thing holding you back.

AI agents are not a demo anymore

SAP has already shipped 50+ Joule Assistants and 200+ specialised agents across Finance, Supply Chain, HR and Customer Experience. They live inside the workflows you already use not bolted on the side as a separate tool.

IRAS GST InvoiceNow is now mandatory

From 1 April 2026, every new voluntary GST registrant has to send invoice data to IRAS through the InvoiceNow (Peppol) network. Existing businesses get phased in between now and 2031, so the runway is shorter than it looks.

Your customers expect more than they used to

Real-time order status, accurate ETAs, personalised service, these aren’t ‘nice to have’ anymore. They’re the baseline, and only an AI-augmented ERP can deliver them day in, day out.

What You Actually Get with SAP S/4HANA Cloud Public Edition and SAP Business AI with ISS Data

A modern public cloud ERP turns your system from a static ledger into something that thinks, decides, and acts alongside your team. Here’s what that looks like in practice.

AI Agents Inside Every Workflow

Joule isn’t a chatbot. It’s a natural-language way to run the business, backed by 200+ specialised agents that handle accruals, supplier onboarding, demand forecasting, dispute resolution and a long list of other day-to-day tasks. Your team hands off the routine and gets hours back for the work that actually moves the needle.

One Source of Truth, in Real Time

Everything sits on the SAP Business AI Platform, powered by the SAP Knowledge Graph 50 years of ERP know-how turned into machine-readable context. So when an agent makes a call, it’s grounded in your real business, not a guess.

IRAS InvoiceNow & GST

GST configuration, IRAS-compliant invoice formats, withholding tax, and direct submission through the Peppol InvoiceNow network all ready out of the box, well before the 2026–2031 deadlines start to bite.

Built for Cross-Border, Multi-Entity Operations

If you’re headquartered in Singapore and growing across APJ (or further afield), you get native intercompany processing, multi-currency and consolidation without the usual spreadsheet workarounds.

Clean Core = No More Painful Upgrades

We follow a clean-core approach: no fragile custom code buried inside the system. That means every new SAP innovation including new AI features, lands quarterly, automatically. No re-implementations every few years.

Lower Total Cost, Faster Payback

Public Edition projects typically go live in 3–6 months. Subscription pricing fits mid-market budgets.

Serving Your Customers' Customers the B2B2C Advantage

Your ERP shouldn’t just make you run better. It should make your customers better at serving the people they sell to. Here’s how that plays out in the real world:

Your Business What SAP Cloud ERP AI Enables What Your Customers' Customers Experience
Manufacturers AI-driven MRP and shop-floor agents that flag bottlenecks before they bite Distributors get full, on-time shipments, and retailers stock the right SKUs.
Distributors Real-time multi-entity inventory and AI demand forecasting Retailers and end-buyers see accurate stock, faster delivery, and far fewer backorders.
Energy & Clean-Tech Traders Project accounting agents and contract intelligence Counterparties get faster settlement, transparent ESG data and audit-ready reports.
Logistics Providers Fleet operations linked directly to margin control Shippers get live visibility, reliable ETAs, and proof-of-delivery in a single view.

That’s what an Autonomous Enterprise really delivers, better outcomes that ripple all the way down the value chain.

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T32 Dental

ISS was instrumental in the implementation and delivery of SAP cloud ERP solution to our Group.

In our selection of an implementation consultant, it was a basic requirement that the consultant knows the technical aspects of SAP, however what set ISS apart was that the team understood our business and finance functions and worked very closely with us to understand the challenges we were trying to solve and our desired outcomes. This close teamwork between our team and the team at ISS led to a smooth implementation.

While there were some obstacles along the way, the ISS team was always quick to respond.

Kevin Lee

Group COO, T32 Dental Group

Borden Company

With many years of public cloud ERP expertise, ISS has delivered the latest SAP enterprise management solutions to transform our business into an agile and responsive organisation.

We are now able to run 8 companies in 5 countries under our group more efficiently from a single cloud ERP with real-time visibility of our day-to-day operations.

Their public cloud ERP consultants understood our business and provided expert services for us to migrate critical data and adopt the most relevant business scenarios within a short timeframe of 6 months to serve our complex processes which includes manufacturing.

More importantly, ISS consultants are patient, empathetic and very helpful to us not only during the implementation stage but also beyond. Thank you, ISS team.

Chris Oo

General Manager, Borden Company Pte Ltd

HBA Offshore

ISS Data are experts in SAP Business ByDesign and the leading BYD partners in Singapore.

They have an impeccable track record of implementing and continuous support of numerous BYD projects in the region.

ISS Data had the prerequisite knowledge of our business. As a result, they were able to implement SAP ByDesign in a short time frame to address all our business needs.

ISS Data defined a solution using Business ByDesign that provided us with easy and quick access to group reporting. This reduced the burden of manual reporting on our experienced staff and in turn increased our efficiency. Their consultants were helpful and willing to accommodate certain changes we requested in the projects. ISS Data’s expertise coupled with the helpfulness and meticulous planning were key factors in our successful BYD implementation at HBA Offshore.

T. Sutharshanom

CFO, HBA Offshore

Yamato Transport

We collaborate with ISS Data for the support and innovation phase and appreciate their deeply knowledgeable consultants.

Consultants always react politely and answer our questions especially with great patience, proposing solutions or mitigating actions to avoid issues.

With ISS consultants, we can deepen our knowledge of SAP cloud ERP and further optimise internal processes.

Takanori Nakai

Senior Manager, Yamato Transport Singapore

How We Deliver

We’ve shaped our delivery method around the realities of Singapore’s mid-market: fast, low-risk, and AI-ready from day one.

AI-Readiness & Value Discovery

We walk through your processes, score them for where AI agents will have the biggest impact, and prioritise the workflows with the strongest payback, usually finance close, procure-to-pay, order-to-cash or supply planning.

Fit-to-Standard, Clean-Core Build

We go live on SAP’s proven global best practices, configure Singapore localisation (IRAS, GST, InvoiceNow), and keep any custom logic on SAP BTP never inside the core. Upgrades stay painless.

Joule & Agent Activation

We switch on the right Joule Assistants for each role, CFO, controller, planner, buyer and activate the agents that matter most for your industry. Where you need something bespoke, we build it with Joule Studio.

Go-Live, Hypercare & Continuous Value

Our Customer Success Office tracks adoption, surfaces new agents every quarter, and keeps expanding your AI footprint as SAP releases new capabilities. You’re never standing still.

Why ISS Data

SAP expertise in Singapore

We’re an SAP Strategic Partner with deep delivery experience across APJ.

Genuinely AI-ready

We don’t just install SAP, we get Joule, the agents and the SAP Business AI Platform working, so the impact shows up in your P&L rather than just on a slide.

We stick around

Quarterly innovation reviews, new agents, value tracking, adoption is a journey, and we walk it with you long after go-live.

Industries We Serve With Outcomes That Matter

Discrete & Precision Manufacturing

Medical devices, electronics, industrial components.

Wholesale & Regional Distribution

Multi-entity inventory and channel orchestration.

Energy, Commodities & Clean Tech

Project accounting, ESG reporting and trading operations.

Asset-Heavy Logistics & 3PL

Fleet-to-finance integration and real-time margin control.

Professional Services & Engineering

Resource utilisation, project profitability and billable AI agents.

Frequently Asked Questions about SAP Cloud ERP Implementation

How long does a typical SAP Cloud ERP project take in Singapore?

For SAP S/4HANA Cloud Public Edition, plan for 3–6 months.

Yes. S/4HANA Cloud Public Edition is purpose-built for mid-market firms’ subscription pricing, fast go-live. But it’s the same platform that runs global enterprises, so you won’t outgrow it.

We start with an assessment, then use SAP’s AI-assisted migration tools, which can cut migration effort by more than 35%.

SAP Document and Reporting Compliance gives you certified Peppol access-point services plus Singapore localisation ready for IRAS’s phased mandate from 1 April 2026.

Yes. Enterprise-grade encryption, ISO/SOC-certified data centres, role-based access, and AI governance through the SAP Business AI Platform including the SAP AI Agent Hub, which governs agents across both SAP and non-SAP systems.

Yes through prebuilt APIs, SAP BTP and iPaaS connectors. Agents can now operate across SAP and non-SAP systems via SAP’s Agent-to-Agent protocol.

Our Customer Success Office stays with you for continuous optimisation, quarterly innovation rollouts, and a long-term AI-agent expansion roadmap.

Joule Agents handle accruals, project setup, supplier onboarding, dispute analysis and a lot of the document-heavy admin nobody enjoys. Gartner forecasts that by the end of 2026, 40% of enterprise apps will include task-specific AI agents so this is shifting quickly from ‘nice-to-have’ to standard practice.

Ready to Start?

Lower costs. IRAS-ready compliance. AI that actually does work for you. And an experience for your customers — and their customers — that sets you apart in the region.

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